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SOLS 24/7
1Petaling Commerz and Residential Condos Units 1 to 18,
Jalan 1C/149, Off, Jalan Sungai Besi, 57100 Kuala Lumpur, Malaysia

Frequently Asked Questions (FAQs)

To join a class, visit the page of the class you’re interested in. Then, scroll to the ‘Book Your Slot’ section on the page. Choose your preferred timeslot and sign up with your name, email address & phone number.

You will then receive a confirmation email in your inbox with the link to access the class.

All our classes are 100% free for the public, no strings attached. You can sign up for any class that you’re interested in with just your name, email and phone number.

All our classes come with certificates upon successful completion and in-class participation.

Your trainer will provide a feedback form to you at the end of your class. Once you’ve completed that feedback form, we will email your certificate over within 5 – 14 working days.

Certificates are normally issued within 5 – 14 business days after completing the feedback form.

If this period has passed and you still haven’t received your certificate, please reply to the confirmation email you received when you booked the class, and state your inquiry.

This way, we’ll be able to track your class details and help expedite your certificate preparation.

Some of our sessions may be recorded. We may share screenshots or short clips of classes on our social media too.

Our teachers will inform participants about this at the start of each class. For participants who would not like to be featured in the recordings, we advise them to switch off their webcam to maintain their privacy.

Our classes use Google Meet. You can access Google Meet on your desktop by using your browser, or through your phone by downloading the app from the App Store/Play Store.

Once you’ve signed up for a class, you’ll get a confirmation email with the meeting link. All you need to do is click the class link during your timeslot to attend.

The groups correspond to different timeslots for the same class. For example:

Class X
Group A: 2pm – 3pm
Group B: 4pm – 5pm

You can register for any session up until one hour before the session begins.

Our team of local and international teachers are certified and/or have vast experience in course delivery.

Participants require a computer/smartphone with internet access, a set of headphones, and a Google account to sign in.

Your camera can be turned off and microphone muted to protect your privacy. Only the speakers are required to unmute their microphone. For questions, we advise learners to use the chat functionality in Google Meet.

Yes, you can attend the courses more than once.

Our trainers will only admit participants into the class within the first 15 minutes. This will help ensure there will be minimal disruptions in the teaching and learning experience of the participants.