Monitoring & Evaluation Officer

Monitoring & Evaluation Officer
Full Time Kuala Lumpur

Job Overview

SOLS 24/7 works unconditionally towards transforming underserved communities to become aware of their true potential, break the cycle of poverty and move towards middle-class society. Through various education, social empowerment programmes, an online education platform: Progressive Web app and android app targeted for the bottom 40% of the population, SOLS 24/7 provides free education, and vocational and social empowerment programmes to communities with a strong focus in Malaysia and Indonesia..

Under the overall guidance of the CEO and direct supervision of the Executive Director, the Monitoring & Evaluation Officer (MEO) Executive will be responsible for M&E design, strategic oversight, monitoring projects and providing high quality and timely inputs for action and learning. The ultimate goal is to ensure that projects achieve the intended outputs in a cost effective and timely manner.

The M&E Officer will be responsible for designing programme logical frameworks; planning and implementing M&E activities; collecting and analysing data related to project activities; and assisting project managers in preparing Quarterly/Annual reports on project progress.

The M&E Officer will work in close collaboration with project teams, the Fundraising, and Education departments, and may take part in on-the-ground data collection.

What do I get?

  • Job Advancement
    An opportunity for growth - personally and professionally.

  • Create Real Impact
    Know that the work you do changes lives every single day.

  • Work in the New Normal
    Use technology to increase work productivity and effectiveness.

What do I need?

Preferred Experience and Knowledge

  • Candidates must have completed an Undergraduate / Graduate Degree programme of a recognised institution in a relevant programme.
  • Graduates of Social Sciences / Development Studies / Social Studies are welcomed to apply
  • Minimum one year of prior professional experience in a related position is preferred.

Necessary technical, functional or language skills

  • English proficiency (B2-C1 level)
  • Bahasa Malaysia proficiency is an advantage
  • Demonstrates integrity by modelling the SOLS values and ethical standards;
  • Promotes the vision, mission, and strategic goals of SOLS;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Fluent in English;
  • Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships;
  • Plans, coordinates and organises workload while remaining aware of changing priorities and competing deadlines;
  • Establishes, builds and maintains effective working relationships with staff to facilitate the provision of support;
  • In-depth knowledge on M&E, data collection and analysis technology, digital tools for office work (data visualisation apps: Tableau, PowerBi, Data Studio etc.) ;
  • Knowledge on community and social work, impact organisations, fundraising, and education preferred;
  • Ability to lead implementation of new systems, to work in a team and autonomously, in person and remotely;
  • Consistently approaches work with a positive, constructive attitude, an eye for detail and seeking to improve processes;
  • Demonstrates openness to feedback, improvement, change and has ability to manage complexities.

What will I do?

  • Design, define tools, develop and strengthen monitoring and evaluation procedures and plans (impact indicators, project performance tracking, qualitative and quantitative data collection, monitoring project timelines, compliance checks, and risk mitigation strategies);
  • Ensure data compliance with donors;
  • Assist project personnel with M&E tools and support them in their use;
  • Organise and conduct M&E training for project and organisation staff;
  • Develop and prepare risk logs and logic models for new and ongoing projects;
  • Prepare, maintain and format database systems in numeric and visual formats as requested;
  • Ensure outcomes and lessons learnt are integrated into the project, and shared with relevant stakeholders;
  • Prepare monthly, quarterly, half-yearly, and annual progress reports as per project requirements on all project activities to project managers, decision makers, and donors;
  • Take lead in project and program evaluations when required to implement focus group discussions and other activities.
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